We accept payments by credit card and prepaid cards (e.g. Visa, Mastercard, PostePay, American Express etc.), bank transfer, PayPal and cash on delivery (Italy only). All payments are 100% secure. We will never have access to your credit card data. The information is only transmitted in encrypted form over the network, which makes it impossible to intercept the data. There is no risk of hacking on our site. If you don't have or don't want to use a credit card, simply make a bank transfer, pay via PayPal or select cash on delivery (€15 in Italy only).

Yes, we do. If the stamp has defects or does not correspond to the description, you can return the lot(s) within 15 days of sending the order - with shipping costs paid by you - and get a full refund of the amount spent.

Since February, we have improved our shipping system, speeding it up. We mainly rely on Sda express for deliveries in Italy and UPS for deliveries abroad. Once we have received your payment, your order will be dispatched within 2-3 working days. For each order you will automatically receive a tracking code by email to follow the progress of the shipment. Once the package has been dispatched and the tracking code received, delivery times vary from 24 to 96 hours. Italy Express 7.50€ Western Europe Express 12.00€ Eastern Europe Express 18.00€. USA and Canada Express 20.00€. Extra EU Express 50.00€. All shipments are insured at our expense.

Please use the contact form above or send an e-mail to info@filateliafischer.it. In your message or email, simply specify the number of the lot you are interested in and our staff will respond as soon as possible to your request for additional information. Alternatively you can call the number +39 064743574 from Monday to Friday from 10.00 to 18.00.

To register on our site and proceed with your purchase, once you have placed the lots in your shopping cart and clicked on "Confirm Order", you will be taken to a page where you can enter your shipping details, your e-mail address and your password. Another way to register on our website is to click on "Reserved Area" and then on the "Register" page. Once you have entered and confirmed the required data, you can proceed with navigation. At this stage you will not be asked for your shipping details, which may be specified during the purchase process. In both cases you will receive an email with a summary of your data. If you do not remember your password, the procedure is very simple: you can select the "Forgotten password" field during login. You will then receive a temporary password by e-mail. It can be changed at any time by accessing the reserved area.

Yes, they are. If you don't remember your password, the procedure is very simple: when you log in, you can select the "Forgotten password" field. You will then be sent a temporary password by e-mail, which you can change at any time by logging into the private area. If you do not remember your e-mail address, you can contact us by phone or e-mail and we will provide it to you. Alternatively, you can register again.

We send paper catalogues and price lists to all collectors who request them. If you have never received them, you can request them free of charge by filling in the form above or by sending an e-mail to info@filateliafischer.it with your details and delivery address. Alternatively, you can call the number +39 064743574 from Monday to Friday from 10.00 to 18.00.

Our auctions are limited-time promotional sales sessions. They are organised through our online auction platform: https://filateliafischer.bidinside.com/ The auctions have a pre-bidding phase, where we receive bids via the above platform (registration required, credentials to access our e-commerce site are NOT valid), via mail order bids (e-mail), Philasearch or StampAuctionNetwork. The base price is a promotion, valid until the end of the auction. From the following day, lots will be offered at the net price, i.e. the price that appears on the site. Auctions are held live usually over the course of 1 or 2 days, depending on the number of lots in the auction catalogue. A 23% commission is added to the basic price you will see on https://filateliafischer.bidinside.com/. Net prices (the usual prices in all our catalogues and on our website) are commission-free. For further information, just fill in the form above, send an e-mail to info@filateliafischer.it or call +39 064743574 from Monday to Friday from 10.00 am to 6.00 pm.

It is possible to order philatelic material. Just fill in the form above with the requested material, send an e-mail to info@filateliafischer.it or call +39 064743574 from Monday to Friday from 10 a.m. to 6 p.m. Before proceeding with the order, we ask for a 50% deposit on the requested material. Once the material is available in the shop (the timeframe is approximately 2-3 weeks) we will contact you to arrange collection from our premises or to update you on the shipment.

To place an order we advise you to visit the "Price List" page and place your order directly from the website. Alternatively, you can send mancolists via the contact form above or by sending an e-mail to info@filateliafischer.it. To do so, please include the catalogue number and the condition of the stamps you require.

Yes, after evaluation and only if the stamps are valuable.

We do not value accumulations and we are only interested in album collections. We value the purchase of well-preserved collections of new or used stamps, including the most important values, possibly with certificates. We recommend that you send us some pictures of your collection by e-mail info@filateliafischer.it or by Whatsapp at +393516119660 so that we can check if there are any stamps of interest to us. If so, we will be able to arrange an appointment with Mr Fischer to discuss a possible purchase.